TERMS & CONDITIONS

1. Acceptance of Terms

By accessing and using the Citadel Casino Hotel website ("Website") and services ("Services"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not access or use our Website or Services.

We reserve the right to modify these Terms at any time. All changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

2. Definitions

3. Eligibility and Age Requirements

To use our Services, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction)
• For casino services, be at least 21 years of age (where applicable)
• Have the legal capacity to enter into binding contracts
• Not be prohibited from receiving our Services under applicable laws

By using our Services, you represent and warrant that you meet all eligibility requirements. If you do not meet these requirements, you must not access or use our Services.

4. Bookings and Reservations

4.1 Making a Booking

All bookings are subject to availability and our acceptance. When you make a booking, you:

• Agree to pay all charges for your stay
• Accept our cancellation and modification policies
• Provide accurate and complete information
• Authorize us to process payment

4.2 Rates and Payment

All rates are:

• Quoted in US dollars unless otherwise specified
• Subject to change without notice
• Exclusive of taxes and fees unless indicated
• Subject to availability and restrictions

4.3 Cancellation Policy

Our standard cancellation policy is as follows:

4.4 Modifications

Modifications to bookings are subject to:

• Availability at the time of modification
• Rate differences if applicable
• Modification fees if within cancellation period
• Our approval

5. Casino Terms

5.1 General Rules

All casino patrons must:

• Be at least 21 years of age (where applicable)
• Provide valid government-issued photo ID
• Comply with all casino rules and regulations
• Follow instructions from casino staff
• Behave in a respectful manner

5.2 House Rules

We reserve the right to:

• Refuse service to anyone
• Limit betting amounts
• Close or restrict access to games
• Exclude individuals from the property
• Confiscate funds obtained fraudulently

5.3 Disputes

All gaming disputes will be resolved by the casino management. Their decision is final and binding. Disputes must be raised immediately when they occur.

6. Code of Conduct

All guests must adhere to our Code of Conduct:

6.1 Prohibited Conduct

The following behaviors are strictly prohibited:

• Violence, threats, or harassment
• Intoxication or disorderly conduct
• Cheating or fraudulent activity
• Property damage or vandalism
• Unauthorized photography or recording
• Solicitation or commercial activity
• Smoking in non-designated areas
• Bringing weapons onto the property

6.2 Dress Code

Appropriate attire is required in all public areas. The casino floor may have specific dress code requirements that will be posted at entrances.

6.3 Consequences

Violation of the Code of Conduct may result in:

• Removal from the property
• Cancellation of your stay without refund
• Permanent banning from our properties
• Legal action where appropriate

7. Intellectual Property

All content on this Website, including but not limited to:

• Text, graphics, logos, and images
• Software and code
• Design elements and layout
• Trademarks and service marks

are owned by or licensed to Citadel Casino Hotel and are protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

8.1 General Limitation

Our liability to you for any claim is limited to the greater of:

1. The amount you paid for the Services giving rise to the claim, or
2. $100

8.2 Exclusions

These limitations do not apply to:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be limited by law

9. Indemnification

You agree to indemnify, defend, and hold harmless Citadel Casino Hotel and its affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Website or Services
• Your violation of these Terms
• Your violation of any rights of a third party
• Your conduct on our property

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles.

10.2 Dispute Resolution

Any dispute arising from these Terms shall be resolved as follows:

1. Informal negotiation for 30 days
2. Mediation if negotiation fails
3. Binding arbitration in Las Vegas, Nevada

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Acts of government
• Labor disputes
• Utility failures
• Pandemics or health emergencies
• Terrorism or war

12. Miscellaneous

12.1 Entire Agreement

These Terms constitute the entire agreement between you and Citadel Casino Hotel regarding the subject matter herein.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

12.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12.4 Assignment

You may not assign or transfer your rights under these Terms. We may assign our rights without restriction.

12.5 Contact Information

For questions about these Terms, please contact us:

• Email: [email protected]
• Phone: +1 (888) 555-1234 (Legal Department)
• Address: Legal Department, Citadel Casino Hotel, 123 Luxury Avenue, Suite 100